Join our team as a Telecounselor. We are looking for a Telecounselor to strengthen our dynamic team. You will manage inbound and outbound calls while providing exceptional customer service. You will work in a stimulating environment where every day brings new challenges.
**Responsibilities**:
– Resolving customer issues with efficiency and empathy.
– Managing inquiries and updating customer information.
– Maintaining customer satisfaction by providing prompt and courteous service.

**What we offer**:
– A competitive salary with performance-based bonuses.
– Opportunities for professional development and continuing education.
– A friendly and inclusive work environment.
– Attractive benefits, including health insurance and wellness programs.

**Required profile**:
– Bac+2 level in management, commerce, or related field.
– Previous experience in a similar role is an asset.
– Excellent communication and interpersonal skills.
– Ability to work under pressure and meet daily performance objectives.

**Location**: Casablanca